Privacy Policy

Last updated: 27 November 2025

This Privacy Policy explains how Real Results Cricket Academy (“we”, “us”, “our”) collects, uses and protects personal information of visitors, parents and players who use our website and services.

By using this website or submitting your details through our enquiry forms, you agree that your information may be collected and used in accordance with this Privacy Policy.

1. Who we are

Real Results Cricket Academy provides cricket coaching services for kids and youth at:

Real Results Cricket Academy
Baulkham Hills High School
419A Windsor Rd, Baulkham Hills NSW 2153, Australia

Contact email: info@builtfortouring.com
Contact phone: +61 422 684 342

2. Information we collect

We may collect the following types of personal information:

2.1 Information you provide directly

• Parent/guardian name
• Child’s name and age
• Contact details (phone number, email address)
• Preferred batch or session type
• Any notes you share about your child (e.g. fitness, confidence, experience level)

2.2 Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or advertisement

This type of information is usually collected in an aggregated form and does not directly identify you.

2.3 Cookies and similar technologies

Our website may use cookies and similar technologies to:

• Help the site function correctly
• Remember certain preferences
• Understand how visitors use our site
• Measure the performance of our advertising (for example, on search engines)

You can usually choose to disable cookies in your browser settings. However, some parts of the site may not function properly if cookies are disabled.

3. How we use your information

We use personal information for purposes such as:

• Responding to your enquiries and messages about coaching and batches
• Contacting you to confirm trial bookings, schedule changes or cancellations
• Recommending an appropriate batch or program for your child
• Managing enrolments, attendance and payments (if handled via our systems)
• Improving our coaching services and website content
• Measuring and improving the performance of our advertising campaigns
• Complying with any legal or regulatory obligations

4. Legal basis for processing

We process your personal information based on one or more of the following legal grounds (depending on the laws that apply in your location):

• Your consent – for example, when you submit an enquiry form
• Performance of a contract – to provide our coaching services after you enrol
• Legitimate interests – such as improving our services and ensuring the safety of players
• Compliance with legal obligations – where we are required to keep certain records

5. Sharing of information

We do not sell or rent your personal information to third parties.

We may share information with:

• Service providers who help us operate the website, manage communications, or provide tools such as analytics. These providers are required to handle data securely and only for the purposes we specify.
• Advertising and analytics partners (for example, search engines or ad networks) so we can measure and improve the performance of our advertising campaigns. Data shared in this context is generally aggregated or pseudonymised.
• Authorities or regulators when required by law or to protect our legal rights, the safety of players, or the safety of others.

6. Online advertising and analytics

We may use third-party advertising platforms (such as search engine or display advertising) and analytics tools to understand how visitors find and use our website, and to show relevant ads to people who may be interested in our coaching programs.

These platforms may use cookies or similar technologies to collect limited information about your visit and interactions with our website and ads. This helps us:

• Measure how effective our ads are
• Avoid showing the same ad too many times
• Reach parents who are searching for cricket coaching for their children

6.1 How to manage preferences and opt out

You have several options to manage how cookies, analytics and online advertising work on your devices:

• Browser settings: Most browsers allow you to block or delete cookies, and to set “Do Not Track” or similar preferences. Please refer to your browser’s help section for specific instructions.
• Microsoft / Bing ads: You can control how Microsoft shows you personalised ads by visiting Microsoft advertising preferences and adjusting your ad settings for this browser and your Microsoft account.
• Industry opt-out tools: Depending on your region, you can also use industry tools that allow you to opt out of interest-based advertising from many participating companies, for example:
  • DAA WebChoices tool (US and other regions)
  • YourAdChoices control page
  • YourOnlineChoices (Europe)
• Device or operating system controls: Some mobile devices and operating systems provide settings to limit ad tracking or reset your advertising ID.

Even if you opt out of personalised advertising, you may still see ads, but they should be less tailored to your interests.

7. Data security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. These steps may include:

• Using secure hosting providers for our website
• Limiting access to personal information to authorised staff or coaches
• Using secure communication channels where appropriate

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data retention

We keep personal information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, or as required by law.

For example, we may keep parent contact details and basic enrolment records for a reasonable period after a child stops attending, in case of follow-up enquiries or to meet legal/insurance requirements.

9. Your rights

Depending on the laws that apply in your region, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information in certain circumstances
• The right to object to certain types of processing, including some types of marketing
• The right to withdraw consent, where processing is based on consent

To exercise any of these rights, please contact us using the email address provided above. We may need to verify your identity before processing your request.

10. Children’s privacy

Our coaching services are aimed at children, but our website and enquiry forms are intended to be used by parents or legal guardians.

If you are a parent or guardian and believe that your child has provided information to us directly without your consent, please contact us and we will review and remove the information where appropriate.

11. Links to other websites

Our website may contain links to other websites (for example, school websites, cricket organisations or social media pages). We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any external sites you visit.

12. International transfers

Our website may be accessed from outside Australia. By using the site and providing your information, you understand that your data may be stored or processed in Australia and/or other locations where our service providers operate. We take reasonable steps to ensure that any cross-border data handling is consistent with applicable privacy laws.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we handle personal information.

The “Last updated” date at the top of this page shows when the policy was most recently revised. We recommend that you review this page periodically.

14. How to contact us

If you have any questions about this Privacy Policy or how we handle personal information, or if you would like to make a request about your data, please contact us at:

Email: info@builtfortouring.com
Phone: +61 422 684 342
Postal address: Real Results Cricket Academy, Baulkham Hills High School,
419A Windsor Rd, Baulkham Hills NSW 2153, Australia